Privacy Policy

This Privacy Policy explains how Thrivewash ("we," "us," "our") collects, uses, discloses, and protects personal information when you visit thrivewash.world or use our morning walk coordination services in Ormond Beach, Florida.

1. Who we are

Business name: Thrivewash
Address: 307 W Granada Blvd #2010, Ormond Beach, FL 32174, United States
Phone: +1 (386) 255-9594
Email: helpdesk@thrivewash.world

2. Information we collect

• Identifiers: name, email address, phone number you provide
• Communications: messages sent through our contact form
• Booking details: preferred walk days, pace notes, group requests
• Internet activity: IP address, browser type, pages viewed (if analytics cookies are enabled)
• Preferences: cookie choices stored in localStorage on your device
• Payment references: transaction IDs if you pay for programs (card data handled by payment processors, not stored by us)

3. How we use information

• Respond to inquiries and place you in walk groups
• Operate, secure, and improve our website
• Send scheduling updates you request (CAN-SPAM compliant opt-out available)
• Comply with law and enforce our Terms of Use
• Analytics or marketing only with your cookie consent

4. Legal bases (EEA/UK visitors)

If you access our site from the EEA or UK, we rely on consent, contract, and legitimate interests as described under GDPR. You may contact us to exercise GDPR rights in addition to U.S. rights below.

5. How we share information

We do not sell personal information for money. We may share data with:

• Service providers (hosting, email, scheduling, payment processing) under contracts that limit use
• Authorities when required by law or to protect safety
• Successors in a business transfer with notice as required

See Do Not Sell or Share My Personal Information for state opt-out rights.

6. Retention

• Contact form messages: up to 24 months
• Server logs: up to 90 days
• Cookie preferences: until you clear browser storage
• Billing records: up to 7 years where required by tax law

7. Security

We use HTTPS, access controls, and vendor review. No online system is 100% secure. Report concerns to our email above.

8. Your U.S. state privacy rights

Residents of California, Colorado, Connecticut, Virginia, Utah, Texas, Florida (where applicable), and other states with privacy laws may have rights to:

• Know what personal information we collect and how it is used
• Access, correct, or delete certain personal information
• Opt out of sale/sharing (see our opt-out page)
• Limit use of sensitive personal information (we do not use sensitive data for profiling)
• Appeal a denied request where required by law

California (CCPA/CPRA): We will not discriminate against you for exercising rights. You may submit requests via email. Authorized agents must provide signed permission.

Nevada: We do not sell covered information as defined by NRS 603A.

9. Children

Our site is not directed to children under 13. We do not knowingly collect data from children under 13 (COPPA). Contact us to request deletion if you believe we received such data.

10. Cookies

See our Cookies Policy. Manage preferences via the site banner or Cookie Settings.

11. Changes

We may update this policy. The "Last updated" date will change. Material updates may be noted on the homepage.

12. Contact

Privacy requests: helpdesk@thrivewash.world (subject: "Privacy Rights Request").